Privacy Policy
2. PRIVACY POLICY
Last updated: 21 September 2026.
CEINTUUR ("we") respects your privacy. In this policy we explain which personal data we process, why, and what rights you have. We are the data controller within the meaning of the General Data Protection Regulation (GDPR).
1. Who are we?
[COMPANY NAME], [ADDRESS], KvK [KVK NUMBER] Contact for privacy questions: [EMAIL ADDRESS]
2. Which data do we process and why?
| Data | Purpose | Legal basis (GDPR) |
|---|---|---|
| Name, address, email address, phone number | Processing orders, delivery, customer contact | Performance of the contract |
| Payment details (processed by our payment provider; we do not see full card details) | Handling payments | Performance of the contract |
| Order history, invoice details | Administration and bookkeeping | Legal obligation |
| Email address, first name | Newsletter and marketing | Consent (you can unsubscribe at any time) |
| IP address, device and browsing data, cookies | Making the website work, improving it and measuring advertising results | Consent (analytics and marketing cookies) / legitimate interest (functional cookies) |
| Messages to our customer service | Handling questions and complaints | Legitimate interest / performance of the contract |
3. Who do we share data with?
We never sell your data. We only share data with parties that are necessary to provide our service, based on data processing agreements:
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Shopify (webshop platform and hosting)
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[Shopify Payments / Mollie / Stripe / PayPal] (payments)
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[PostNL / DHL / DPD] (delivery)
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[Klaviyo / Mailchimp] (newsletter and email)
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[Google Analytics / Meta Pixel / TikTok Pixel] (statistics and advertising, only with consent)
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[Accounting software, e.g. Moneybird / e-Boekhouden] (administration)
Delete what you don't use and add what you do use.
4. Transfers outside the EU
Some of the parties above are located in, or process data in, countries outside the EU (for example Canada or the US). We make sure appropriate safeguards are in place, such as an adequacy decision by the European Commission or standard contractual clauses.
5. Retention periods
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Order and invoice data: 7 years (statutory tax retention obligation).
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Customer account and other customer data: as long as you are our customer, and afterwards no longer than [2] years, unless a legal obligation requires longer retention.
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Newsletter data: until you unsubscribe.
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Cookies: see our cookie policy / the cookie banner for the duration per cookie.
6. Cookies
Our website uses functional cookies (necessary for the webshop to work) and, only with your consent, analytics and marketing cookies. You can manage and later change your preferences via the cookie banner.
7. Your rights
You have the right to:
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access your data;
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rectify inaccurate data;
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erasure of your data ("right to be forgotten");
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restriction of processing;
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data portability;
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object to processing;
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withdraw your consent at any time.